Buffalo Tracking || Real Time Track Your Parcel
How to Track a Buffalo Tracking on AllCouriersTracking
- Paste your tracking number into the tracking box.
- Press “Track Now” to run the search.
- Your container’s current location and delivery status will load on the screen instantly.
If your Shein, Temu, or AliExpress order is being shipped through Buffalo, you are dealing with Buffalo International Logistics the main China-to-South Africa e-commerce carrier. Most people land here because the tracking page has gone quiet, a status appeared that makes no sense, or delivery was attempted and something went wrong. This guide covers all of it: how to find your Buffalo tracking number, what every status update actually means, how long delivery takes, and exactly how to contact Buffalo Logistics in South Africa.
What Is Buffalo International Logistics?
Buffalo International Logistics is a cross-border freight company that moves goods from China to South Africa. Its operations are split between two Chinese cities Shanghai handles the main warehouse and international dispatch, while Guangzhou manages a secondary consolidation hub. In South Africa, Buffalo runs distribution centers in Johannesburg (the main hub), Cape Town, and Durban.
The company handles the full delivery chain: collection from Chinese factories or warehouses, international air or sea freight, customs clearance at Johannesburg, and last-mile delivery to your address. It is the primary logistics partner for Shein and Temu deliveries into South Africa, which is why Buffalo courier tracking and Buffalo logistics Shein tracking searches spike every time a big sale happens on either platform.
How to Find Your Buffalo Tracking Number
Buffalo tracking numbers start with BUFZA, followed by a series of digits and letters for example, BUFZA1234567890YQ. You can find this number in two places:
- Shein or Temu app: Go to “My Orders,” open the specific order, and tap “Logistics Details” or “Track Package.”
- Confirmation email: Buffalo sends a shipping notification email once your parcel is dispatched from China. The BUFZA number is in that email.
Once you have the number, go to the official website and enter it in the tracking field. All sites pull from the same system, so it does not matter which one you use. There is no separate Buffalo tracking app the mobile website on your browser works the same way.
Buffalo Tracking Status Messages Explained
These are the status labels you will see on Buffalo parcel tracking, including the South Africa-specific ones that cause the most confusion:
| Status | What It Means |
|---|---|
| Order Received | Buffalo got the shipment data from the retailer. The parcel is still at the Chinese warehouse waiting to be collected. |
| Left Origin Facility | The parcel left Buffalo’s Shanghai or Guangzhou warehouse and is on its way to the airport or port. |
| Air DC | Your package arrived at Buffalo’s air freight distribution center, where cargo from multiple shipments is consolidated before loading onto the flight. |
| In Transit (International) | The shipment is on a flight or ship between China and South Africa. No updates will appear while it is in the air or at sea. |
| Customs Clearance | The parcel is going through South African import inspection at Johannesburg. Most Shein and Temu orders are cleared within 24 hours through Buffalo’s dedicated customs channel. |
| Clearance Finished | Customs processing is done. Your parcel has officially entered South Africa and is moving to Buffalo’s Johannesburg distribution center. |
| Arrived at Local Hub | The package is at Buffalo’s Johannesburg warehouse, being sorted and prepared for regional dispatch. |
| Cape Town DC | The parcel has been transferred from Johannesburg to Buffalo’s Cape Town distribution center. DC means distribution center. This appears for deliveries going to Western Cape addresses. |
| Out for Delivery | Your parcel is loaded on a delivery vehicle and is headed to your address. |
| Tel Incorrect | Buffalo’s driver or call center tried to reach you and could not, because the phone number on your order is wrong or unreachable. See the problems section below for what to do. |
| Delivered | The parcel was handed over to the recipient. |
Buffalo Delivery Times
| Service | Estimated Time |
|---|---|
| Air freight – China to South Africa (door to door) | 6 to 10 business days |
| Sea freight – port to port | 25 to 35 days |
| Customs clearance in Johannesburg | Usually within 24 hours |
| Last-mile delivery – Johannesburg area | 1 to 2 days after clearance |
| Last-mile delivery – Cape Town or Durban | 2 to 4 days after clearance |
Almost all Shein and Temu parcels travel by air freight. Sea freight is for larger commercial volumes and runs significantly slower.
Buffalo Tracking Contact Details
South Africa – Johannesburg:
- Phone: +27-10-510-9307
- WhatsApp: +27-67-758-6614
- Email: [email protected]
China – Shanghai:
- Phone: +86-400-921-9066
- Email: [email protected]
- Address: Room 301, Building A, Lane 1156, Shenbin South Road, Minhang District, Shanghai
For anything delivery-related in South Africa missed deliveries, wrong address, stuck parcels use the Johannesburg phone number or WhatsApp. The WhatsApp line at +27-67-758-6614 is generally the fastest channel during business hours.
Common Problems and Solutions
Tracking number shows “Not Found.” Allow 24 to 48 hours after placing your order. The tracking record only goes live once the retailer physically hands the parcel to Buffalo in China.
Status stuck at “Customs Clearance” for more than two days. Most e-commerce parcels clear in 24 hours through Buffalo’s VIP customs channel. If yours sits in clearance beyond 48 hours, the shipment may have been flagged for inspection or held for a duty payment. Contact Buffalo SA by WhatsApp with your tracking ID.
Status shows “Tel Incorrect.” This means delivery was attempted but the driver could not reach you by phone. Your parcel is not lost. Update the phone number on your Shein or Temu account, then contact Buffalo SA immediately on WhatsApp (+27-67-758-6614) to provide the correct number and get delivery rebooked.
No update after “Air DC.” The parcel is most likely on the flight. Tracking does not update while the aircraft is airborne. It will show again once the cargo lands and is scanned at Johannesburg. Give it 24 to 36 hours before worrying.
Shows “Delivered” but nothing arrived. Check with a neighbor or your building’s reception or security. Buffalo drivers take a delivery photo at handover. If nothing turns up after 24 hours, contact Buffalo SA and ask for the delivery confirmation photo from that delivery attempt.
FAQs
How do I track a Shein order with Buffalo Logistics?
Open the Shein app, go to My Orders, and tap the order. Under Logistics Details, you will see a tracking number starting with BUFZA. Enter that number at buffaloex.co.za to get the current status.
What does “Cape Town DC” mean in Buffalo tracking?
DC stands for Distribution Center. This status means your parcel left Johannesburg and has arrived at Buffalo’s Cape Town facility, where it is being prepared for final delivery to Western Cape addresses.
What does “Clearance Finished” mean?
It means South African customs processing is complete and your parcel has been cleared for delivery. It usually appears within 24 hours of the “Customs Clearance” status.
What is “Air DC” in Buffalo tracking?
Air DC is Buffalo’s air freight distribution center the staging facility where outbound shipments from multiple orders are consolidated before being loaded onto the cargo flight to South Africa.
Does Buffalo have a WhatsApp number for South Africa?
Yes. Buffalo South Africa’s WhatsApp number is +27-67-758-6614. Send your tracking number and a description of the issue. Replies during business hours are usually within a few hours.
My Buffalo tracking number is not working what should I do?
Check that you have the full number including the BUFZA prefix and all trailing characters. If you ordered within the last 48 hours, wait a day and try again. If it still does not resolve, contact Buffalo SA with your order number from Shein or Temu.
How long does Buffalo take to deliver in South Africa?
For air freight shipments, typically 6 to 10 business days from the Chinese warehouse to your door. Cape Town and Durban deliveries take 1 to 2 days longer than Johannesburg after customs clearance.
Conclusion
Buffalo tracking is easy to follow once you know the status labels and what each one means. The statuses that confuse people most “Air DC,” “Clearance Finished,” “Cape Town DC,” and “Tel Incorrect” each have a straightforward explanation. For the vast majority of Shein and Temu orders, the parcel moves from China to a South African address in 6 to 10 business days by air. If tracking stalls or a delivery attempt fails, the Buffalo SA WhatsApp line at +27-67-758-6614 is the most direct way to get it sorted.
